To’ Makao Cigars Returns are easy – if you are not satisfied with your purchase, you may return the item to our warehouse within 15 days of receipt of your order for an exchange, credit, or refund. Returns take up to 15 business days from receiving a return to process. Before returning the item, please contact us or call (646) 730-0951 and let us know what item you are returning and why. Next a Return Merchandise Authorization Number (RMA#) will be issued and shipping label sent via email.
We stand by our products and do our very best to provide you with the highest quality cigars and accessories, in top condition, and as quickly as possible. Should you experience any problems, please contact us. We’re here to help you.