Shipping Policy

Shipping Policy

All Standard Shipping orders ship via USPS Priority Mail. Orders going to Alaska, Hawaii, PO Boxes, APO & FPO address will be sent via USPS Priority Mail only.

Weather delays, mechanical delays, fraud verification, age verification, and other issues are beyond our control and could delay orders. See the USPS websites for more information.

  • We do not ship tobacco products to anyone under the age of 21. State that UPS will verify Age and Signature when delivered.
  • Any backordered items that ship at a later time will not be charged additional shipping.
  • If your order is shipped via Standard Shipping, expect your order in 1-7 business days.
  • Need your order in a hurry? Select Priority Mail Express ® (USPS) with next day or two day delivery comes with a money back guarantee!
  • Orders received by 2:00pm EST will usually ship on the same day.
  • After 2:00pm (EST) your order will ship the following business day.
  • First-Time Buyers must use the SAME Shipping & Billing Address

Additional Shipping Information

  • Oversized shipments weighing more than 10 lbs. may take up to 5 business days for standard delivery.
  • To’ Makao Cigars does not ship outside of the US or its territories, except for APO addresses.
  • California and Delaware require adult signature for package delivery.
  • USPS business days do NOT include Sundays or holidays.
  • All shipments Freight on Board (FOB) Burlington, NC. Risk of loss is on the Purchaser during transport and shipment. Title to, and ownership of all goods passes from Seller to the Purchaser in Burlington, North Carolina, and the Purchaser takes all responsibility for the shipment. By arranging for transportation of the goods, Seller is providing a service to, and acting on behalf of Purchaser. By utilizing this service from Seller, Purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of the goods. The Purchaser represents that he/she is of lawful age and has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of the goods and is legally entitled to take quantities ordered.

Warning: Cigar smoking can cause cancers of the mouth and throat, even if you do not inhale.

We are proud to house the largest and freshest selection of premium quality flawless and perfectly aged cigars


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